14 de jun. de 2024
Simply terrible! Communication was poor: two -line emails most of the times, no hi's, no signature, very informal and not very professional register. He would not ask me any questions, but then he would browse my social media and get personal pics from there and paste them into my website without asking me for permission or if I was happy for him to select those ones. To make things worse, just a few days after I took back control of my website I realised that he had activated the automated translation, which looked appalling on a translator's website!
I paid 400 USD and I had to spend a week redoing the design and quickly changing the automatically translated text into a decent, professional one.
To cap it all, I keep receiving emails from other Wix designers suggesting me to improve my website because they detected serious coding errors there that prevent my website being indexed on Google.
I will definitely need to pay money again to a "truly" professional to amend my website and make it visible, but sadly I will not be choosing a Wix designer this time....
Resposta do profissional
Thank you for sharing your feedback with me. I apologize for any inconvenience you experienced during our project.
Please note that the current design you are using was created by me. This project provided valuable experience in working with Spanish clients. My clients who work with me in English are satisfied with my expertise and the quality of my services. I am committed to improving and ensuring all my clients have a positive experience.
The project was completed almost 8 months ago. Additionally, I did not charge anything for writing content for your website, as this is typically provided by the client. I have provided revisions to edit anything upon your request, but you did not request any changes. If there are any personal pictures used that you are uncomfortable with, you should inform me so that I can address this promptly.
Again, I apologize for any distress this situation may have caused you. Your feedback is invaluable, and I will use it to improve my services for my clients who work in Spanish.
Thank you for bringing these matters to my attention. If you have any further questions or need additional assistance, please feel free to contact me.
Best regards,
Umar
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