Cooloff Widerrufsbutton

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The withdrawal button EU law now requires

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Visão geral de Cooloff Widerrufsbutton

Statutory button wording in all 24 EU languages
The form opens directly, with no step in between
Acknowledgement of receipt, sent by email
EU legal-guarantee notice on your product page

Since 19 June 2026, Article 11a of the EU Consumer Rights Directive requires online traders selling to consumers in the EU to provide a withdrawal function on their website; in Germany it is §356a BGB, in Austria §13a FAGG from 1 October 2026. Cooloff adds it: a labelled button, a short form and an acknowledgement of receipt on a durable medium. The button carries the statutory wording from the official EU texts in all 24 languages and opens straight onto the form. The acknowledgement is emailed with the content of the declaration and the exact time it arrived; the dashboard shows whether it went out and can resend it. Every declaration is listed, exportable as CSV and deletable. With a connected store Cooloff matches the order by number and buyer email, assesses the 14-day period and cancels and refunds in one click, never automatically for an order already shipped. From 27 September 2026 it can also place the EU notice on the legal guarantee (Regulation (EU) 2025/1960) on your product page. The data processing agreement (EU standard contractual clauses) is published on the Cooloff website. Cooloff does not decide whether a withdrawal is valid and gives no legal advice.

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Inglês,

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Francês

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App desenvolvido porEitan Plaks

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