Support tickets & Help Desk

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Manage customer support requests in one place

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Custom support form with your own extra fields
Search, reply to and resolve tickets in one place
Style the form to match your brand
Email automation for confirmations and replies

Turn your site into a simple help desk in minutes. Add a support form to any page and let customers send their name, email and message, plus images or videos to show the problem. Add your own questions with extra fields, including text, dropdowns, radio buttons, checkboxes, numbers and dates, and mark each one as required or optional. Every request becomes a ticket with its own reference number, so nothing gets lost. In one dashboard you can search, filter and sort tickets, read the full conversation, and move each one between Open, In progress and Resolved. Update or delete several tickets at once, and insert saved replies in one click. Automated emails keep customers informed: a confirmation is sent when a request is submitted, and your replies go straight to their inbox. Match the form to your brand with your own colors, fonts, layout, card style and upload button. It works on desktop and mobile. No coding needed. Install, customize, publish, and start helping your customers.

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Categorias

Comunicação Formulários

Disponibilidade:

Esse app está disponível em todo o mundo.

Idiomas do app:

Inglês

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App desenvolvido poriView Labs Pvt. Ltd.

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Support tickets & Help Desk

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