LiveChat is a premium live chat and help desk software for customer service and online sales.
It allows to connect with website visitors in real-time, offer amazing customer service, solve customer issues and drive more sales. All email communication can be sent to and managed from LiveChat, which will serve as a customer service platform for all kinds of communication with customers.
With LiveChat, you can...
- identify people on the website and engage them using proactive chats
- make use of the detailed metrics to measure your customer service efficiency
- provide 24/7 support with the use of the built-in ticketing system
- answer chats on the go via mobile applications for iPad, iPhone, and Android devices
Since online customers have questions and want answers immediately, LiveChat helps you can interact with customers directly on the website.
Try it free for 30 days!